Terms and Conditions
of Sale

All our products are produced in compliance with Fair Trade practices and no children are used in any part of the production process.

1. Samples
We can make samples for any style or design. All costs associated with making samples are borne by the buyer, including courier charges. Sample requests can be placed by mail, fax or email. Please include drawings and photographs, where possible, as this will help to reduce any errors.
2. Knitwear 
a. All our knitwear is hand knitted. We use 100% pure wool from New Zealand, 100% pure cotton from India, 100% banana yarn and 100% pure silk from Nepal. The wool and silk are hand dyed using Swiss-made, AZO-free colour-fast dyes. The cotton and banana yarn are hand dyed using German-made, AZO-free colour-fast dyes.
b. Whilst making every attempt to reproduce colours exactly, the hand-dying process sometimes produces slight variations in shades.
3. Carpets 
a. All our carpets are hand woven using 100% pure Tibetan wool. All dyes are AZO-free, Swiss-made colour fast.
b. All carpets carry labels as required by the Government of Nepal and our international clients.
c. Due to the hand-made production process, there are slight variations in both colour and size. However, such differences only enhance the aesthetic and unique appeal of the final product.
d. Any size of carpet can be made, up to 15 x 4 metres (50 x 12.5 feet).
e. We can make your own custom-designed carpets, using your colour selection. We charge extra for this service, depending on the carpet design and size. Please contact us for more details.
4. Prices 
Please contact us for prices and shipping costs.
5. Payment 
A payment of 50% is required at the time of order confirmation and the remaining 50% is required two weeks before the shipment dispatch date. To comply with the export rules of the Government of Nepal, proof of full payment must be presented to the customs authorities before export clearance is granted.
6. Delivery
Minimum lead time of 3 months or as agreed upon
7. Minimum order quantity
The MOQ depends on design and style. Generally, MOQ for the garments are 30-50 pcs and for Accessories 80-100 pcs.
8. Products and Design
Products designed by ourselves are not exclusive to one particular buyer. We do also work with custom designs and in such cases the designs remain exclusive to the buyer.
9. Shipment 
All freight from Nepal is by air via TIA, Kathmandu or land/sea via Kolkata. Delivery time is approximately 1-2 weeks for airfreight and 50-60 days for land/sea from dispatch date. All shipment are done through our sister concern export company Kumbeshwar Trading Centre as KTS being NGO are not eligible to export under export regulations of the Government of Nepal.